2018-10-22
ReCh Management Centre - Advanced Business Communication Skills for Managers and Leaders - Advanced Business Communication Skills for Managers and Leaders - View courses templates

Search Courses

Tel: +44 207 148 7680
Email: enquiries@rechmc.com

Advanced Business Communication Skills for Managers and Leaders

Print Page

 

Start DateVenue1 Week2 Weeks

Request a dateLondon 7,000 N/A
Request a dateLondon 7,000 N/A

To arrange an alternative date for this course, please select the following:

Course Overview

Communication is a skill taken largely for granted, yet it is both fundamental and essential for every successful organisation. Research shows that we transmit a large proportion of our communication messages through our non-verbal channels. So what does your body language say to other people? How can you read the gestures and movements made by others? As a result of attending this course and mastering its techniques you will gain a greater understanding of the power of effective communication by strengthening your skills which operate at the psychological and physiological levels.

Course Objectives

  • Interact with an individual who displays a specific primary communication style
  • Identify the four types of secondary communication style
  • Interact with an individual who displays a specific secondary communication style
  • Identify the types of nonverbal communication
  • Apply guidelines to establish credibility
  • Avoid using jargon when building positive relationships
  • Provide positive verbal feedback in a business scenario
  • List the steps for providing positive feedback

Course Outline

Understanding communication

  • Ensuring that our message is put across clearly and effectively
  • Understand human communication and the way we learn
  • Putting across our message successfully and influencing others
  • What makes us individuals - how we process differently
  • How people listen

Behavioural skills

  • Reading other people's behaviour
  • Responding to and influencing other's behaviour
  • Building rapport for effective relationships
  • Re-positioning our relations through behaviour

Putting it into Practice

  • Awareness of how we come across to others
  • Monitoring and adapting body language
  • Adapting and maximising our voice-use and speech
  • Learning powerfully effective talking techniques

E-Reader Included

*Course fee is not inclusive of VAT

Accreditation & Downloads