Start DateVenue1 Week2 Weeks
Request a date | Dubai | £ 7,000 | N/A | ![]() |
Request a date | Dubai | £ 7,000 | N/A | ![]() |
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Course Overview
This course is ideal for anyone in a management position who needs to mentor and / or coach people to perform better. This is a performance coaching and mentoring skills course and is relevant for new managers or managers wishing to refresh and up-date their skills in this crucial area of performance management. The days of autocratic leadership are over and managers need to understand how their people are motivated to act, how they like to be managed, developed, empowered, recognised and rewarded. Coaching is not just for sports people and if delivered with skill, ensures peak performance from each and every team member. Mentoring is the best practice approach to share knowledge and skills and to develop someone beyond the confines of a training programme. The course will be fun, challenging and fully interactive and supported by presentations, demonstrations, interactive discussions, debate, group work and individual tasks. A comment on role-plays…. you won’t be made to perform or made to feel uncomfortable at any time. You will of course practice coaching but not on the stage and not in the spotlight. This is about great learning with like-minded professionals in a fun environment!
Course Objectives
At the end of the course delegates will be able to:
• Understand and apply the key benefits and applications of effective coaching
• Know when to apply coaching and mentoring for maximum positive effect
• Learn how to embed a coaching culture within established performance management processes
• Learn the fundamentals of excellent coaching e.g. listening skills, questioning skills
• Take away ready-to-use tools, models and approaches for effective coaching
• Make coaching your default approach to a wide range of interactions
• Learn a number of coaching models so that you find the right one for you
• Deliver effective 1:1 meetings, review meetings, development meetings and appraisals
• Take away a robust approach to performance management
• Pass ownership and accountability to empower the coachee, mentee
• Apply a new approach to people development, talent management and succession planning
Course Outline
• What is coaching and what makes a great coach?
• The difference between coaching and mentoring
• Coaching in sport and applying the techniques to business
• Observation skills, giving feedback and positioning the coaching
• SMART action planning
• GROWTH coaching
• The PESOS model for effective mentoring
• Asking great questions / facilitating versus leading or controlling
• A range of coaching models and approaches
• Understanding the coachee – meta-programmes and motivations
• Working with beliefs and values
• Strengths Deployment Inventory (SDI)
• The value of psychometric tools – a useful debate
• Making sure we achieve accountability, responsibility and ownership in the right place
E-Reader Included
*Course fee is not inclusive of VAT