ReCh Management Centre - Management Skills for Executive Secretaries and PA - Management Skills for Executive Secretaries and PA - View courses templates

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Management Skills for Executive Secretaries and PA

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Start DateVenue1 Week2 Weeks

Request a dateLondon 2,750 3,750
Request a dateDubai 2,750 3,750

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Course Overview

The course is designed to help delegates gain a detailed understanding of the demands, motives and problems of the executive secretary and to expand and improve their contribution to the management team while learning the art of pro-activity in the job. This course will take you beyond basic requirements of the average secretary into the advanced skills and techniques you need to become a dynamic Executive Secretary/PA.

Course Objectives

  • Identifying the key areas for development in this job role, increasing the contribution made to the company; laying the foundations; assessing your contribution
  • Managing your boss successfully; making relationships work; developing your network; communication and the importance of feedback
  • Increasing your contribution to the management team through basic group dynamics and team work
  • Developing personal management skills; setting objectives; prioritising tasks; understanding time management; delegating successfully; problem solving
  • Organising effective systems; travel; informal and formal meetings; minute taking
  • Effective communication; learning how to be assertive and stay in control; the telephone; dealing with difficult people; developing a personal action plan

Course Outline

  • Clarifying the expanded role of an Executive Secretary and understanding the full scope of the areas you need to address
  • Developing and working as a successful team with your manager, so that you are both more efficient and get more done
  • How an effective PA contributes to their managers success through aligned objectives
  • Managing office time - yours, your manager's and both together as a team
  • Projecting a “Personal PR” image that reflects positively on your boss and department
  • A Project Management Toolbox to help you set up and run small but complicated projects
  • Handling the additional stress you will expect to encounter as an Executive Secretary

E-Reader Included.

*Course fee is not inclusive of VAT

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