ReCh Management Centre - Management Skills for Executive Secretaries and PA - Management Skills for Executive Secretaries and PA - View courses templates

Search Courses

Tel: +44 207 148 7680
Email: enquiries@rechmc.com

Management Skills for Executive Secretaries and PA

Print Page


Start DateVenue1 Week2 Weeks

Jul 31 2017London 2,750 3,750
Dec 04 2017Dubai 2,750 3,750

To arrange an alternative date for this course, please select the following:

Course Overview

The course is designed to help delegates gain a detailed understanding of the demands, motives and problems of the executive secretary and to expand and improve their contribution to the management team while learning the art of pro-activity in the job. This course will take you beyond basic requirements of the average secretary into the advanced skills and techniques you need to become a dynamic Executive Secretary/PA.

Course Objectives

  • Identifying the key areas for development in this job role, increasing the contribution made to the company; laying the foundations; assessing your contribution
  • Managing your boss successfully; making relationships work; developing your network; communication and the importance of feedback
  • Increasing your contribution to the management team through basic group dynamics and team work
  • Developing personal management skills; setting objectives; prioritising tasks; understanding time management; delegating successfully; problem solving
  • Organising effective systems; travel; informal and formal meetings; minute taking
  • Effective communication; learning how to be assertive and stay in control; the telephone; dealing with difficult people; developing a personal action plan

Course Outline

  • Clarifying the expanded role of an Executive Secretary and understanding the full scope of the areas you need to address
  • Developing and working as a successful team with your manager, so that you are both more efficient and get more done
  • How an effective PA contributes to their managers success through aligned objectives
  • Managing office time - yours, your manager's and both together as a team
  • Projecting a “Personal PR” image that reflects positively on your boss and department
  • A Project Management Toolbox to help you set up and run small but complicated projects
  • Handling the additional stress you will expect to encounter as an Executive Secretary

E-Reader Included.

*Course fee is not inclusive of VAT

Accreditation & Downloads