DateVenueDurationPrice
Request a date - Feb 01 2017 | Lagos | 3 days | ₦ 126,000 | ![]() |
Request a date - Jul 07 2017 | Lagos | 3 days | ₦ 126,000 | ![]() |
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Course Overview
This course focuses on the different theories behind counselling techniques and their application during the counselling process. You will learn about the key principles and applications of different theoretical approaches to counselling. We hope through this course to offers a simple framework to improve interpersonal communication as well as help you understand why we do what we do (which will provide excellent “tools” to gain good counseling skills).
Course Objectives
At the end of the course delegates will have a better understanding of:
• Behaviour and personality – why people behave the way they do
• Why people get stuck
• How relationships can be improved
• Counselling and other forms of individual help
• Counselling in the work context
• Counselling versus coaching
• Counselling versus sympathy
• Managers as counsellors
• When is counselling appropriate
• What sort of problems come up in counselling
Course Outline
• Counselling placed into the working context
• Recognising signs and when to introduce counselling
• Setting the scene - preparing for the counselling interview
• Controlling the interview
• Active listening and questioning techniques - knowing when to question and when to listen
• Empathy and sensitivity
• Uncovering problems and introducing a framework to support the problem solving process
• Identifying options and solutions including external/internal systems of
support
• Analysis of workplace situations
• Practical sessions to develop personal counselling skills
E-Reader Not Included.
*Course fee is not inclusive of VAT